Originally submitted as an service request for information (CS0299212 ), we often run into situations where users of the collaborative PDF markup will make an erronous mark and then conclude their shift. Nobody can remove the erroneous marks and the user must be tracked down. As many shifts are 14day rotations, this can be quite problematic. If a permission level existed such that we could allow admins or supervisors to delete markups, this would greatly streamline the use of the PDF markup tool.
Stephen Thompson
Archiving is almost as good as deleting. We have started using but are still working to understand how it actually work when exporting, etc.
We now have an archive capability. Please test that and see how that works for you.
Release notes are here (June 2025)
https://bentleysystems.service-now.com/community?id=kb_article_view&sys_kb_id=213cd4c34717a2d07798d4fe536d43b3#mcetoc_1ir39prht3